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Best practices for Website & Email Migrations
This article is part of the Spark Rack Migrations & Development knowledgebase and covers Website & Email Migrations.
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Account & Access
Profile information, contacts, users, permissions, sign-in access, and ownership responsibilities.
Open categoryBilling
Invoices, payments, account credit, refunds, taxes, statements, transaction history, and billing notices.
Open categoryDatabases
Databases, users, privileges, application connections, imports, exports, restores, and troubleshooting.
Open categoryDNS
DNS zones, record types, nameservers, propagation, caching, verification records, and advanced troubleshooting.
Open categoryDomains
Registration, transfer, renewal, registrar lock, contact information, authorization codes, and domain options.
Open categoryEmail Hosting
Mailboxes, aliases, forwarders, mail-client configuration, authentication, routing, and deliverability.
Open categoryFiles & Deployment
FTP access, uploads, permissions, release deployment, file ownership, archives, and rollback.
Open categoryGetting Started
Orientation to the Spark Rack account, dashboard, portal navigation, verification, and first-day tasks.
Open categoryMigrations & Development
Website and email migrations, development workflows, release management, health checks, and rollback.
Open categoryNotifications & Documents
Mobile alerts, email notices, downloads, customer uploads, invoices, statements, and tax letters.
Open categoryOrders & Service Changes
Ordering, promotions, renewals, upgrades, downgrades, cancellations, and the billing effects of service changes.
Open categoryPerformance & Reliability
Caching, optimization, resource use, availability, scheduled work, and stability.
Open categoryPolicies, Privacy & Glossary
Responsible use, privacy, customer responsibilities, backups, abuse handling, and hosting terminology.
Open categorySecurity
Practical controls for protecting the customer account, hosted services, websites, domains, email, and administrative access.
Open categoryServices
Service details, lifecycle status, management sections, credentials, usage, and common service actions.
Open categorySSL & HTTPS
Certificate issuance, validation, installation, renewal, redirects, mixed content, and secure website delivery.
Open categorySupport & Service Status
Support tickets, Message Center conversations, Status Center incidents, maintenance, and escalation.
Open categoryTroubleshooting
Repeatable diagnosis of browser, website, domain, DNS, SSL, and email failures.
Open categoryWebsite Hosting
Hosted websites, document roots, application configuration, PHP settings, and routine website administration.
Open categoryWordPress & CMS
Installation, maintenance, security, updates, backups, staging, performance, and troubleshooting.
Open categoryPopular help
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